Vent Axia Lo-Carbon Pozidry Pro FD with Heater Multi-storey

Vent Axia Lo-Carbon Pozidry Pro FD with Heater Multi-storey
Fastlec

Vent Axia Lo-Carbon PoziDry Pro With Heater 476312 Positive Input Ventilation (PIV) with a built-in 500W heater and fire damper for whole-house mould and condensation control. Smart SenseTM control

£499.18 £415.98 ex VAT
In Stock
Order within for dispatch Today!

Vent Axia Lo-Carbon PoziDry Pro With Heater 476312

Positive Input Ventilation (PIV) with a built-in 500W heater and fire damper for whole-house mould and condensation control. Smart SenseTM control allows quick and accurate setup. Variable speed control allows the unit to be effective in a property up to 200m2. Automatic summer shut-off stops warm air from coming back into the property. The Fire Damper model can be wired into a fire alarm that has an integral relay, cutting off power to the unit if smoke is detected. It also comes with intumescent fire-protective ducting and a fire-stopping diffuser rated for up to 1 hour.

Features:

  • Anti-vibration Legs offer flexibility when fitting and guarantee silent running.
  • Flexible Feet – allow the PoziDry Pro™ to be installed across two joists or along a joist offering simple easy installation
  • Moulded Handle – Makes carrying PoziDry Pro™ safe and simple. The handle also allows you to change the pitch of the PIV if a hanging kit is used
  • Filters- PoziDry Pro™ is unique in offering F7 filters (available separately) which filter down to PM2.5 which includes harmful diesel particulates
  • Smart Efficient Heater – The efficient built-in 500W heater is mounted on the unit increasing the temperature of the air entering the habitable areas by 4°C
  • Smart Sense™ Technology – Easy setup and smart data logging capabilities all accessed via the intuitive 3-button menu.

Installation
The Lo-Carbon PoziDry ProTM is uniquely flexible in its installation methods, high sided anti vibration legs and a hanging kit both come as standard, allowing the PoziDry ProTM to be installed quickly in any sized loft. The easy carry handle incorporated into the body makes carrying the unit easy and safe; especially useful when lifting the unit through loft hatches. 

The unit is supplied with a purpose designed diffuser to be located over the stairwell of a conventional dwelling, in the main hall of a bungalow, in the landing or hallway. The 4 -point contact easy fit technology allows fast and repeatable ‘drill free’ installation.
 Using Smart SenseTM technology the unit is easily set to the appropriate speed at installation based on the size of the dwelling. Natural leakage points that are present in all dwellings, as well as purpose provided exhaust points enhances the air change. En-suites and utility areas should be serviced by continuous mechanical extract ventilation.

The PoziDry ProTM can also be set to Radon mode in properties that are affected by high radon gas levels. The unit will run continuously to ensure the constant supply of good indoor air to protect residents from harmful gases.

Performance

With a lightweight construction, the Lo-Carbon PoziDry ProTM features a specially developed Lo-Carbon DC fan/motor arrangement which runs quietly and delivers incredibly low running costs. The Lo-Carbon PoziDry ProTM uses a sensor to monitor the temperature in the loft, automatically adjusting the air volume when necessary. Additionally, resident comfort can be assured through an option to change the temperature at which the unit increases or decreases airflow. The unit will continuously ventilate silently in the background whilst in ‘Trickle’ mode. Once the unit automatically senses excess heat being lost into the loft the airflow will increase to ‘Energy Recovery’ mode to recover heat that would otherwise be lost through the roof. During summer months should the loft exceed 27°C (adjustable) the unit will enter ‘stand-by’ mode in order stop the circulation of warm air allowing for a more comfortable living environment. PoziDry ProTM Heater models automatically turn on the 500W heater to boost air temperature by 10°C during colder months.

Filter
Standard filters supplied with the PoziDry ProTM are G4 (PM10 filtration) which filter out many every day pollutants such as pollen & dust. Optional F7 filters are available (PM2.5 Filtration) removing tobacco smoke, diesel particulates, spores and a number of bacteria.

Data Logger
Smart SenseTM technology allows the unit to record how long it has been running in each of its speeds. It also measures the number of days the product has been switched on to provide precise running information. Smart SenseTM technology can also record the duration of heater activity and energy used. The Data Logger records the life time of a filter and indicates when a filter needs to be changed.

Speed Control

Smart SenseTM technology makes speed selection easy. Once house size is selected based on number of bedrooms, PoziDry ProTM automatically selects the correct Trickle and Energy Recovery speeds. Should you need to adjust speed manually this can be done easily. The Smart SenseTM interface can also be locked ensuring that settings are not tampered with.

Heater
The 500W heater is installed on the unit to reduce heat loss through the ducting. This means more heat enters the habitable areas of the house. Smart SenseTM controls allow the PoziDry ProTM to be adjusted fully when the heater is activated making it adaptable for all lifestyles.

Motor
The electronically controlled DC motor is manufactured with long life ball bearings and is fitted with Standard Thermal Overload Protection (S.T.O.P.). Suitable for ambient operating temperatures of -25°C to +40°C.

Discreet Diffuser*

The NEW discreet circular diffuser is easily installed, fitted and maintained. Easy fix features it can be installed against uneven ceiling surfaces with no gaps. Its low profile and aesthetically pleasing design has been developed with tenant acceptability in mind. Our Smart AirTM technology reduces air supply noise while increasing performance by 10%. The easy clip blanking plates help to control airflow into the property.

*Please note, the diffuser will always be supplied using white plastic.
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UK Delivery:

Orders over £75 - FREE DELIVERY*

Orders under £75 - Delivery £4.95 including VAT

*A very small number of large heavy items may attract an additional pallet charge to certain areas. This charge is calculated based on the overall order value and the delivery postcode area. For example, large oil-filled heaters such as the 'Rointe Radiator Range' cannot be safely transported via standard courier services. Depending on your area, there will usually be a carriage paid order value threshold where FREE delivery can still be attained.

Overseas Customers:

Please feel free to contact us for a price if you would like delivery outside of the UK.

Same Day Despatch On In-Stock Items:

We despatch in-stock items on the same working day when they are ordered before 2PM GMT. You can always contact us after this time to see if it is still possible - we are keen to help where we can. If you need a timed delivery service (Before Noon, 10am, 9am and Saturdays etc) - then please contact us directly for a price.

"Fastlec- They really mean fast, press the enter key on your computer and the doorbell rings.

I have used Fastlec three times each time I have found them to be efficient fast and happy to give you information on their products."

If You Have A Deadline:

Out of stock items will show a 'usual' delivery time on the product page, we will notify you if they are likely to take any longer than this. If you have a deadline then please feel free to contact us by email, phone or fax - we can usually meet it!

Fast and Secure:

Most in-stock items are despatched via traceable and insured carriers on a next-day service.

Domestic Addresses: Our carriers deliver between 7.30am and 6.00pm. If you are not in when the carrier arrives, they will leave a card with instructions on how to arrange re-delivery or collection from your local depot.

Business Addresses: Our carrier will attempt delivery on a working day during normal business hours. If there is no-one to sign for the delivery, a card will be left and the parcel taken to the local depot for collection within one week.

Received Damaged:

Any items being returned as damaged in transit, requiring replacement or refund, should be notified to us, either verbally or in writing, within 24 hours of delivery and must be accompanied by clear photographs showing both the packaging - particularly any damage to the packaging - and also the damaged item(s). The correct paperwork can then be sent and these photographs will ensure that replacements or refunds can then be processed with a minimum of delay.

Storage Heater Deliveries:

Even when purchasing a single heater, it will be delivered on a pallet in an attempt to ensure no damage is caused during transit due to the weight of the unit and also the weight of the bricks to be fitted into the unit on installation. Multiple heaters may even mean multiple pallets. The nature and weight of these items mean a truck fitted with a tail lift is usually required and deliveries can, on occasion, be held up waiting for the availability of specialist transport although this is unusual. 

Today's couriers, due to stringent Health and Safety restrictions, who are employed to deliver your storage heater, are contracted to deliver to the external front of your property only and are not contracted to maneuver these heavy items into your house or to their final locations. The item will be delivered to the door of the outer building if access allows (low-level pump trucks are used to move the pallet, therefore, any steps on the way will make this difficult and will probably mean delivery to the bottom of the steps only).
It is your responsibility to ensure that you have adequate manpower (2 people recommended) to transport your new heater(s) and bricks from the delivery point to its final location without injury or damage to yourself, your new heater, or your property.

These considerations have been carefully designed to implement safe shipping and handling practices that will ensure safe and intact delivery of your heater and safe working practices for the delivery personnel.

If You Have An Item To Return

Please Follow the Instructions Below Depending On Your Circumstances:

1. No Longer Required/Ordered Incorrectly

REQUEST RMA RETURNS AUTHORISATION HERE FOR ITEMS NOT REQUIRED-- Please include your order number/invoice number, full name, and details of the item

Unwanted goods can be returned for a refund. As long as the items are as new, unused, in the original packaging (unmarked and undamaged), and fully ready for re-sale we will happily take them back for a refund (please allow 7-10 working days for refunds). Buyer pays for return carriage. Goods must be returned within 14 days from the date of invoice. Specially altered items (such as cut lengths of cable for example) are non-returnable.

Business to Business (B2B) returns are subject to a 25% handling charge.

We have also negotiated a low price for returns via DPD which you can book here.

2. Received Damaged

REQUEST RMA RETURNS AUTHORISATION HERE FOR ITEMS DAMAGED-- Please include your order number/invoice number, full name, and details of the item and then damage.

Any items being returned as damaged in transit, requiring replacement or refund, should be notified, either verbally or in writing, within 24 hours of delivery and must be accompanied by clear photographs showing both the packaging - particularly any damage to the packaging - and also the damaged item(s). The correct paperwork can then be sent and these photographs will ensure that replacements or refunds can then be processed with a minimum of delay.

a) Click here for a pre-paid postage label* for you to return the unit to us and we will dispatch a replacement upon receipt (please mark the outside of the parcel with "Urgent Replacement Required" so that it can be quickly identified) - *If the parcel is larger than 61x46x46cm or heavier than 20Kg, then please contact us to arrange collection

OR

b) You can purchase an Advance Replacement unit, which we send to you, this allows you to have the units exchanged at your own convenience. Click here for a pre-paid postage label* so that you can then return the damaged unit to us for a refund (against the advance replacement). (The Advance Replacement can simply be purchased online as if you were buying a new unit, then REQUEST AN RMA when ready, to send the faulty unit back)

3. Faulty Unit (within 6 months)** 

REQUEST RMA RETURNS AUTHORISATION HERE FOR FAULTY ITEMS-- Please include your order number/invoice number, full name, full details of the item, details of the fault and whether you would prefer a refund or a replacement.

We understand that when this situation arises it can be a great inconvenience, so after checking with the manufacturer's technical helpline (Most suspected faults can be sorted out over the phone as they result from wiring or setup issues - which is a good thing as it saves you sending the unit back in the first place) we offer the following two options:

a) We can supply a pre-paid postage label* for you to return the unit to us and we will dispatch a replacement upon receipt (please mark the outside of the parcel with "Urgent Replacement Required" so that it can be quickly identified) - *If the parcel is larger than 61x46x46cm or heavier than 20Kg, then please contact us to arrange collection

OR

b) You can purchase an Advance Replacement unit, which we send to you, this allows you to have the units exchanged at your own convenience. We will provide you with a pre-paid postage label* so that you can then return the faulty unit to us for a refund (against the advance replacement). (The Advance Replacement can simply be purchased online as if you were buying a new unit, then REQUEST AN RMA to authorise the return of the faulty unit)

Suspected faulty items are 'tested' prior to refund or replacement.

When Returning ANY Item, Please Include:

  1. A copy of your invoice or order confirmation
  2. Your contact details including address
  3. A clear description of the fault (plus any manufacturer's comments)
  4. Your preference of replacement or refund where applicable (please allow 7-10 working days for refunds)
  5. An RMA reference number (email [email protected] to obtain this)

 

**If a product fails after six months of receiving the item it is considered a warranty claim and is the responsibility of the buyer to pay for the return postage. We will then dispatch a free-of-charge replacement once the original has been received and tested. Book a DPD Return Here

REQUEST RMA RETURNS AUTHORISATION HERE-- Please include your order number/invoice number, full name, full details of the item, details of the fault and whether you would prefer a refund or a replacement.

If the faulty unit is returned within 30 days of receipt, then a refund or replacement can be issued. Faulty items returned after 30 days of receipt cannot be refunded, however, we can provide a replacement.

In some cases, we may offer a partial refund to cover the remaining part of any existing warranty rather than a replacement.

If the faulty unit is returned within 30 days of receipt, then a refund or replacement can be issued. Faulty items returned after 30 days of receipt cannot be refunded, however, we can provide a replacement.

If Fastlec no longer stocks the item, we will refund you the remaining of your warranty

Overseas returns - We are unable to cover the return or re-shipping charges on overseas purchases.

Vent Axia Lo-Carbon PoziDry Pro With Heater 476312

Positive Input Ventilation (PIV) with a built-in 500W heater and fire damper for whole-house mould and condensation control. Smart SenseTM control allows quick and accurate setup. Variable speed control allows the unit to be effective in a property up to 200m2. Automatic summer shut-off stops warm air from coming back into the property. The Fire Damper model can be wired into a fire alarm that has an integral relay, cutting off power to the unit if smoke is detected. It also comes with intumescent fire-protective ducting and a fire-stopping diffuser rated for up to 1 hour.

Features:

  • Anti-vibration Legs offer flexibility when fitting and guarantee silent running.
  • Flexible Feet – allow the PoziDry Pro™ to be installed across two joists or along a joist offering simple easy installation
  • Moulded Handle – Makes carrying PoziDry Pro™ safe and simple. The handle also allows you to change the pitch of the PIV if a hanging kit is used
  • Filters- PoziDry Pro™ is unique in offering F7 filters (available separately) which filter down to PM2.5 which includes harmful diesel particulates
  • Smart Efficient Heater – The efficient built-in 500W heater is mounted on the unit increasing the temperature of the air entering the habitable areas by 4°C
  • Smart Sense™ Technology – Easy setup and smart data logging capabilities all accessed via the intuitive 3-button menu.

Installation
The Lo-Carbon PoziDry ProTM is uniquely flexible in its installation methods, high sided anti vibration legs and a hanging kit both come as standard, allowing the PoziDry ProTM to be installed quickly in any sized loft. The easy carry handle incorporated into the body makes carrying the unit easy and safe; especially useful when lifting the unit through loft hatches. 

The unit is supplied with a purpose designed diffuser to be located over the stairwell of a conventional dwelling, in the main hall of a bungalow, in the landing or hallway. The 4 -point contact easy fit technology allows fast and repeatable ‘drill free’ installation.
 Using Smart SenseTM technology the unit is easily set to the appropriate speed at installation based on the size of the dwelling. Natural leakage points that are present in all dwellings, as well as purpose provided exhaust points enhances the air change. En-suites and utility areas should be serviced by continuous mechanical extract ventilation.

The PoziDry ProTM can also be set to Radon mode in properties that are affected by high radon gas levels. The unit will run continuously to ensure the constant supply of good indoor air to protect residents from harmful gases.

Performance

With a lightweight construction, the Lo-Carbon PoziDry ProTM features a specially developed Lo-Carbon DC fan/motor arrangement which runs quietly and delivers incredibly low running costs. The Lo-Carbon PoziDry ProTM uses a sensor to monitor the temperature in the loft, automatically adjusting the air volume when necessary. Additionally, resident comfort can be assured through an option to change the temperature at which the unit increases or decreases airflow. The unit will continuously ventilate silently in the background whilst in ‘Trickle’ mode. Once the unit automatically senses excess heat being lost into the loft the airflow will increase to ‘Energy Recovery’ mode to recover heat that would otherwise be lost through the roof. During summer months should the loft exceed 27°C (adjustable) the unit will enter ‘stand-by’ mode in order stop the circulation of warm air allowing for a more comfortable living environment. PoziDry ProTM Heater models automatically turn on the 500W heater to boost air temperature by 10°C during colder months.

Filter
Standard filters supplied with the PoziDry ProTM are G4 (PM10 filtration) which filter out many every day pollutants such as pollen & dust. Optional F7 filters are available (PM2.5 Filtration) removing tobacco smoke, diesel particulates, spores and a number of bacteria.

Data Logger
Smart SenseTM technology allows the unit to record how long it has been running in each of its speeds. It also measures the number of days the product has been switched on to provide precise running information. Smart SenseTM technology can also record the duration of heater activity and energy used. The Data Logger records the life time of a filter and indicates when a filter needs to be changed.

Speed Control

Smart SenseTM technology makes speed selection easy. Once house size is selected based on number of bedrooms, PoziDry ProTM automatically selects the correct Trickle and Energy Recovery speeds. Should you need to adjust speed manually this can be done easily. The Smart SenseTM interface can also be locked ensuring that settings are not tampered with.

Heater
The 500W heater is installed on the unit to reduce heat loss through the ducting. This means more heat enters the habitable areas of the house. Smart SenseTM controls allow the PoziDry ProTM to be adjusted fully when the heater is activated making it adaptable for all lifestyles.

Motor
The electronically controlled DC motor is manufactured with long life ball bearings and is fitted with Standard Thermal Overload Protection (S.T.O.P.). Suitable for ambient operating temperatures of -25°C to +40°C.

Discreet Diffuser*

The NEW discreet circular diffuser is easily installed, fitted and maintained. Easy fix features it can be installed against uneven ceiling surfaces with no gaps. Its low profile and aesthetically pleasing design has been developed with tenant acceptability in mind. Our Smart AirTM technology reduces air supply noise while increasing performance by 10%. The easy clip blanking plates help to control airflow into the property.

*Please note, the diffuser will always be supplied using white plastic.
Write Your Own Review
Leave a review about this product
Quality
Value
Price
Rating

UK Delivery:

Orders over £75 - FREE DELIVERY*

Orders under £75 - Delivery £4.95 including VAT

*A very small number of large heavy items may attract an additional pallet charge to certain areas. This charge is calculated based on the overall order value and the delivery postcode area. For example, large oil-filled heaters such as the 'Rointe Radiator Range' cannot be safely transported via standard courier services. Depending on your area, there will usually be a carriage paid order value threshold where FREE delivery can still be attained.

Overseas Customers:

Please feel free to contact us for a price if you would like delivery outside of the UK.

Same Day Despatch On In-Stock Items:

We despatch in-stock items on the same working day when they are ordered before 2PM GMT. You can always contact us after this time to see if it is still possible - we are keen to help where we can. If you need a timed delivery service (Before Noon, 10am, 9am and Saturdays etc) - then please contact us directly for a price.

"Fastlec- They really mean fast, press the enter key on your computer and the doorbell rings.

I have used Fastlec three times each time I have found them to be efficient fast and happy to give you information on their products."

If You Have A Deadline:

Out of stock items will show a 'usual' delivery time on the product page, we will notify you if they are likely to take any longer than this. If you have a deadline then please feel free to contact us by email, phone or fax - we can usually meet it!

Fast and Secure:

Most in-stock items are despatched via traceable and insured carriers on a next-day service.

Domestic Addresses: Our carriers deliver between 7.30am and 6.00pm. If you are not in when the carrier arrives, they will leave a card with instructions on how to arrange re-delivery or collection from your local depot.

Business Addresses: Our carrier will attempt delivery on a working day during normal business hours. If there is no-one to sign for the delivery, a card will be left and the parcel taken to the local depot for collection within one week.

Received Damaged:

Any items being returned as damaged in transit, requiring replacement or refund, should be notified to us, either verbally or in writing, within 24 hours of delivery and must be accompanied by clear photographs showing both the packaging - particularly any damage to the packaging - and also the damaged item(s). The correct paperwork can then be sent and these photographs will ensure that replacements or refunds can then be processed with a minimum of delay.

Storage Heater Deliveries:

Even when purchasing a single heater, it will be delivered on a pallet in an attempt to ensure no damage is caused during transit due to the weight of the unit and also the weight of the bricks to be fitted into the unit on installation. Multiple heaters may even mean multiple pallets. The nature and weight of these items mean a truck fitted with a tail lift is usually required and deliveries can, on occasion, be held up waiting for the availability of specialist transport although this is unusual. 

Today's couriers, due to stringent Health and Safety restrictions, who are employed to deliver your storage heater, are contracted to deliver to the external front of your property only and are not contracted to maneuver these heavy items into your house or to their final locations. The item will be delivered to the door of the outer building if access allows (low-level pump trucks are used to move the pallet, therefore, any steps on the way will make this difficult and will probably mean delivery to the bottom of the steps only).
It is your responsibility to ensure that you have adequate manpower (2 people recommended) to transport your new heater(s) and bricks from the delivery point to its final location without injury or damage to yourself, your new heater, or your property.

These considerations have been carefully designed to implement safe shipping and handling practices that will ensure safe and intact delivery of your heater and safe working practices for the delivery personnel.

If You Have An Item To Return

Please Follow the Instructions Below Depending On Your Circumstances:

1. No Longer Required/Ordered Incorrectly

REQUEST RMA RETURNS AUTHORISATION HERE FOR ITEMS NOT REQUIRED-- Please include your order number/invoice number, full name, and details of the item

Unwanted goods can be returned for a refund. As long as the items are as new, unused, in the original packaging (unmarked and undamaged), and fully ready for re-sale we will happily take them back for a refund (please allow 7-10 working days for refunds). Buyer pays for return carriage. Goods must be returned within 14 days from the date of invoice. Specially altered items (such as cut lengths of cable for example) are non-returnable.

Business to Business (B2B) returns are subject to a 25% handling charge.

We have also negotiated a low price for returns via DPD which you can book here.

2. Received Damaged

REQUEST RMA RETURNS AUTHORISATION HERE FOR ITEMS DAMAGED-- Please include your order number/invoice number, full name, and details of the item and then damage.

Any items being returned as damaged in transit, requiring replacement or refund, should be notified, either verbally or in writing, within 24 hours of delivery and must be accompanied by clear photographs showing both the packaging - particularly any damage to the packaging - and also the damaged item(s). The correct paperwork can then be sent and these photographs will ensure that replacements or refunds can then be processed with a minimum of delay.

a) Click here for a pre-paid postage label* for you to return the unit to us and we will dispatch a replacement upon receipt (please mark the outside of the parcel with "Urgent Replacement Required" so that it can be quickly identified) - *If the parcel is larger than 61x46x46cm or heavier than 20Kg, then please contact us to arrange collection

OR

b) You can purchase an Advance Replacement unit, which we send to you, this allows you to have the units exchanged at your own convenience. Click here for a pre-paid postage label* so that you can then return the damaged unit to us for a refund (against the advance replacement). (The Advance Replacement can simply be purchased online as if you were buying a new unit, then REQUEST AN RMA when ready, to send the faulty unit back)

3. Faulty Unit (within 6 months)** 

REQUEST RMA RETURNS AUTHORISATION HERE FOR FAULTY ITEMS-- Please include your order number/invoice number, full name, full details of the item, details of the fault and whether you would prefer a refund or a replacement.

We understand that when this situation arises it can be a great inconvenience, so after checking with the manufacturer's technical helpline (Most suspected faults can be sorted out over the phone as they result from wiring or setup issues - which is a good thing as it saves you sending the unit back in the first place) we offer the following two options:

a) We can supply a pre-paid postage label* for you to return the unit to us and we will dispatch a replacement upon receipt (please mark the outside of the parcel with "Urgent Replacement Required" so that it can be quickly identified) - *If the parcel is larger than 61x46x46cm or heavier than 20Kg, then please contact us to arrange collection

OR

b) You can purchase an Advance Replacement unit, which we send to you, this allows you to have the units exchanged at your own convenience. We will provide you with a pre-paid postage label* so that you can then return the faulty unit to us for a refund (against the advance replacement). (The Advance Replacement can simply be purchased online as if you were buying a new unit, then REQUEST AN RMA to authorise the return of the faulty unit)

Suspected faulty items are 'tested' prior to refund or replacement.

When Returning ANY Item, Please Include:

  1. A copy of your invoice or order confirmation
  2. Your contact details including address
  3. A clear description of the fault (plus any manufacturer's comments)
  4. Your preference of replacement or refund where applicable (please allow 7-10 working days for refunds)
  5. An RMA reference number (email [email protected] to obtain this)

 

**If a product fails after six months of receiving the item it is considered a warranty claim and is the responsibility of the buyer to pay for the return postage. We will then dispatch a free-of-charge replacement once the original has been received and tested. Book a DPD Return Here

REQUEST RMA RETURNS AUTHORISATION HERE-- Please include your order number/invoice number, full name, full details of the item, details of the fault and whether you would prefer a refund or a replacement.

If the faulty unit is returned within 30 days of receipt, then a refund or replacement can be issued. Faulty items returned after 30 days of receipt cannot be refunded, however, we can provide a replacement.

In some cases, we may offer a partial refund to cover the remaining part of any existing warranty rather than a replacement.

If the faulty unit is returned within 30 days of receipt, then a refund or replacement can be issued. Faulty items returned after 30 days of receipt cannot be refunded, however, we can provide a replacement.

If Fastlec no longer stocks the item, we will refund you the remaining of your warranty

Overseas returns - We are unable to cover the return or re-shipping charges on overseas purchases.

Shop with confidence at Fastlec


Here at Fastlec, we have been selling electrical products online since 2003, so as you can imagine by now we're really getting the hang of it. To prove it, you'll notice that our independent reviews are the best in the industry. We're always trying to think of ways we can improve the service to you.

Does that mean we never get it wrong? Of course not, but in those tiny number of cases, you'll find we pull all of the stops out to put things right for you.

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