Shipping

UK Delivery:

Orders over £75 - FREE MAINLAND UK DELIVERY*

Orders under £75 - Delivery £4.95 including VAT for Mainland UK

*Long items over 1 meter in length will incur an additional charge of £19.95 if the total value of the order is under £200. A very small number of large heavy items may attract an additional pallet charge to certain areas. This charge is calculated based on the overall order value and the delivery postcode area. For example, large oil-filled heaters such as the 'Rointe Radiator Range' cannot be safely transported via standard courier services. Depending on your area, there will usually be a carriage paid order value threshold where FREE delivery can still be attained.

Overseas Customers:

For projects or large bulk orders, please feel free to contact us for a price if you would like delivery outside of the UK.

Same-Day Despatch On In-Stock Items:

We despatch in-stock items on the same working day when they are ordered before 2 PM GMT. You can always contact us after this time to see if it is still possible - we are keen to help where we can. If you need a timed delivery service (Before Noon, 10 am, 9 am and Saturdays etc) - then please get in touch with us directly for a price.

"Fastlec- They really mean fast, press the enter key on your computer and the doorbell rings.

I have used Fastlec three times each time I have found them to be efficient fast and happy to give you information on their products."

If You Have A Deadline:

Out-of-stock items will show a 'usual' delivery time on the product page, we will notify you if they are likely to take any longer than this. If you have a deadline then please feel free to contact us by email, phone or fax - we can usually meet it!

Fast and Secure:

Most in-stock items are despatched via traceable and insured carriers on a next-day service. Some smaller items may be despatched via 1st class post (We limit this during times of Royal Mail industrial action).

Domestic Addresses: Our carriers deliver between 7.30 am and 6.00 pm. If you are not in when the carrier arrives, they will leave a card with instructions on arranging re-delivery or collection from your local depot.

Business Addresses: Our carrier will attempt delivery on a working day during normal business hours. If there is no one to sign for the delivery, a card will be left and the parcel taken to the local depot for collection within one week.

Received Damaged:

Any items being returned as damaged in transit, requiring replacement or refund, should be notified to us, either verbally or in writing, within 24 hours of delivery and must be accompanied by clear photographs showing both the packaging -, particularly any damage to the packaging - and also the damaged item(s). The correct paperwork can then be sent and these photographs will ensure that replacements or refunds can be processed with minimal delay.

Need Some Help?

Fastlec-Call

Telephone

Need some help? Our phone lines are open Monday - Friday 8 am to 4.30 pm

Call us on: +44 (0)1903 255424

Fastlec-Mail

Email

If you wish to get in touch with us via email, you can do on the email address below.

Enquiries:[email protected]

Returns:[email protected]

Fastlec-Location

Alternatively, you can find the Fastlec store at the address below.

ADR Sussex Ltd (Fastlec)
Units M3-M5, Riverside Ind Est
Littlehampton, West Sussex
BN17 5DF