Handy Dryers Sterillo Odour Control Sanitising Black Chrome or White Hand Dryers
Handy Dryers Sterillo Odour Control Sanitising Black Chrome or White Hand Dryers Features Washroom odour control: 28-day money back guarantee The Dorchester Hotel (London): Sterillos' made “a
- Full Product Details Full Product Details
- Model No: 220STERILLO
Handy Dryers Sterillo Odour Control Sanitising Black Chrome or White Hand Dryers
Features
- Washroom odour control: 28-day money back guarantee
- The Dorchester Hotel (London): Sterillos' made “a huge difference to the atmosphere, there are now no unpleasant odours at all”
- Ultra high-speed hand dryer: 10 - 12 second dry time
- Hix Restaurants said their Sterillo’s “heightened clean smell and sanitisation”
- No need to use air fresheners: Bad washroom smells safely removed
- Latest ECO features Costs under £35 per year in electricity to run!
The Sterillo. The world’s most hygienic hand dryer.
The Sterillo is available in for different sizes in all colours depending on the room size (Meter Squared)
- The Sterillo 5, which is suitable for rooms up to 5m2 in size
- The Sterillo 10, which is suitable for rooms up to 10m2 in size
- The Sterillo 20, which is suitable for rooms up to 20m2 in size
- The Sterillo 30, which is suitable for rooms up to 30m2 in size
At last, a dryer that kills germs...
Washroom facilities shouldn’t only look clean, they should smell fresh and protect users from the many millions of harmful bacteria that float in the air and which can cause serious health epidemics.
The Sterillo is the first and only hand dryer available that removes germs from bathroom air. When it’s not drying hands, the Sterillo silently and continuously draws in bathroom air. It then treats the air with the same germicidal light commonly used to sanitise hospitals and care homes. The UVC light renders germs unable to perform vital cellular functions, killing them off.
Dries hands in 10 seconds or less
Some hand dryers are so ineffective they’re unable to do the one thing they’re built for. The Sterillo’s dual ball-bearing 600W eco motor blasts out heated air at 245 miles per hour. It’s powerful enough to shift air molecules 110 metres in a single second.
When exposed to such speeds, moisture doesn’t stand a chance. In tests, the Sterillo dries hands entirely in as little as 8 seconds.
A performer that saves the planet
Despite its power, the Sterillo is well and truly an eco hand dryer. Its smart technology senses ambient air temperature and adjusts the Sterillo’s heating element accordingly. The Sterillo only heats surrounding air to 40°C, no further – technology that uses less energy, is kind to the planet and keeps running costs at around £10–£20 per year.
“The most hygienic hand dryer available on the market today”
The Sterillo has been called “the most hygienic hand dryer available on the market today” by Raymond Martin, British Toilet Association MD and passionate campaigner for better public toilets. It’s a title offered for more than one reason.
As you’d expect, the Sterillo’s drying mechanism is automatically operated. Intelligent sensors fire it’s motors into action – so there’s no need to touch anything.
A free, stainless steel splashback also prevents water from clinging to wall tiles and grout, which in turn prevents unsightly and unhygienic staining.
Above all, though, the Sterillo is the first and only hand dryer available that removes germs from bathroom air. When it’s not drying hands, the Sterillo silently and continuously draws in bathroom air. It then treats the air with the same germicidal light commonly used to sanitise hospitals and care homes. The UVC light renders germs unable to perform vital cellular functions, killing them off.
The Sterillo is the only hand dryer that removes germs and unwanted odours from the air, improving sanitation and eliminating the unpleasant smells that feature in almost all toilets and washrooms.
- Every time a toilet flushes, a mushroom cloud of tiny particles containing faecal matter are forced up into the bathroom air
- It’s these particles that cause odours, and inhaling them exposes our lungs to the bacteria and pathogens
- When it’s not drying hands, heated plates inside the Sterillo generate thermal currents to silently and continuously draw in dirty bathroom air
- The Sterillo then bombards the air with germicidal UVC light
- The high-frequency light – commonly used to disinfect hospitals, ambulances and care homes – disrupts germ DNA, killing germs off
Our 28-day money-back guarantee
Specification
| Operating Voltage | 220-240 Vac, 50/60 Hz, 1.4 kW |
| Warm Air Speed Output | 110 m/S |
| Air Output Temperature | 40°C – Where Ambient Temp. below 24° - Automatically adjusted |
| Motor Type | 600W, Brush Type, Dual Ball Bearings |
| Motor Overload protection | Motor assembly designed with over current fuse, replaceable |
| Heater Element | 900W |
| Heater Thermal Protection | Auto Resetting Thermostat turns unit off at 85°C {185°F}; Thermal fuse cut unit off at 142°C {288F} |
| Noise Level (at 1m) | 79 Decibels |
| Drying Time | 8 - 12 seconds |
| Circuit Operation | Infra-red Automatic, Self-adjusting |
| Sensor Range | 51 mm to 330 mm, adjustable; Standard 150mm +20 mm |
| Timing Protection | 60 seconds auto shut off |
| Drip-proof | IPX1 |
| Isolation | CLASS 1 |
| Net Weight | 7 kg |
| Product Width | 335 mm |
| Product Height | 410 mm |
| Product Depth | 172 mm |
| Warranty | 1 year (upgradable to 3 years at no cost) |
UK Delivery:
Orders over £75 - FREE DELIVERY*
Orders under £75 - Delivery £4.95 including VAT
*A very small number of large heavy items may attract an additional pallet charge to certain areas. This charge is calculated based on the overall order value and the delivery postcode area. For example, large oil-filled heaters such as the 'Rointe Radiator Range' cannot be safely transported via standard courier services. Depending on your area, there will usually be a carriage paid order value threshold where FREE delivery can still be attained.
Overseas Customers:
Please feel free to contact us for a price if you would like delivery outside of the UK.
Same Day Despatch On In-Stock Items:
We despatch in-stock items on the same working day when they are ordered before 2PM GMT. You can always contact us after this time to see if it is still possible - we are keen to help where we can. If you need a timed delivery service (Before Noon, 10am, 9am and Saturdays etc) - then please contact us directly for a price.
"Fastlec- They really mean fast, press the enter key on your computer and the doorbell rings.
I have used Fastlec three times each time I have found them to be efficient fast and happy to give you information on their products."
If You Have A Deadline:
Out of stock items will show a 'usual' delivery time on the product page, we will notify you if they are likely to take any longer than this. If you have a deadline then please feel free to contact us by email, phone or fax - we can usually meet it!
Fast and Secure:
Most in-stock items are despatched via traceable and insured carriers on a next-day service.
Domestic Addresses: Our carriers deliver between 7.30am and 6.00pm. If you are not in when the carrier arrives, they will leave a card with instructions on how to arrange re-delivery or collection from your local depot.
Business Addresses: Our carrier will attempt delivery on a working day during normal business hours. If there is no-one to sign for the delivery, a card will be left and the parcel taken to the local depot for collection within one week.
Received Damaged:
Any items being returned as damaged in transit, requiring replacement or refund, should be notified to us, either verbally or in writing, within 24 hours of delivery and must be accompanied by clear photographs showing both the packaging - particularly any damage to the packaging - and also the damaged item(s). The correct paperwork can then be sent and these photographs will ensure that replacements or refunds can then be processed with a minimum of delay.
Storage Heater Deliveries:
Even when purchasing a single heater, it will be delivered on a pallet in an attempt to ensure no damage is caused during transit due to the weight of the unit and also the weight of the bricks to be fitted into the unit on installation. Multiple heaters may even mean multiple pallets. The nature and weight of these items mean a truck fitted with a tail lift is usually required and deliveries can, on occasion, be held up waiting for the availability of specialist transport although this is unusual.
Today's couriers, due to stringent Health and Safety restrictions, who are employed to deliver your storage heater, are contracted to deliver to the external front of your property only and are not contracted to maneuver these heavy items into your house or to their final locations. The item will be delivered to the door of the outer building if access allows (low-level pump trucks are used to move the pallet, therefore, any steps on the way will make this difficult and will probably mean delivery to the bottom of the steps only).
It is your responsibility to ensure that you have adequate manpower (2 people recommended) to transport your new heater(s) and bricks from the delivery point to its final location without injury or damage to yourself, your new heater, or your property.
These considerations have been carefully designed to implement safe shipping and handling practices that will ensure safe and intact delivery of your heater and safe working practices for the delivery personnel.
If You Have An Item To Return
1. No Longer Required/Ordered Incorrectly
REQUEST RMA RETURNS AUTHORISATION HERE FOR ITEMS NOT REQUIRED-- Please include your order number/invoice number, full name, and details of the item
Unwanted goods can be returned for a refund. As long as the items are as new, unused, in the original packaging (unmarked and undamaged), and fully ready for re-sale we will happily take them back for a refund (please allow 7-10 working days for refunds). Buyer pays for return carriage. Goods must be returned within 14 days from the date of invoice. Specially altered items (such as cut lengths of cable for example) are non-returnable.
Business to Business (B2B) returns are subject to a 25% handling charge.
We have also negotiated a low price for returns via DPD which you can book here.
2. Received Damaged
REQUEST RMA RETURNS AUTHORISATION HERE FOR ITEMS DAMAGED-- Please include your order number/invoice number, full name, and details of the item and then damage.
Any items being returned as damaged in transit, requiring replacement or refund, should be notified, either verbally or in writing, within 24 hours of delivery and must be accompanied by clear photographs showing both the packaging - particularly any damage to the packaging - and also the damaged item(s). The correct paperwork can then be sent and these photographs will ensure that replacements or refunds can then be processed with a minimum of delay.
a) Click here for a pre-paid postage label* for you to return the unit to us and we will dispatch a replacement upon receipt (please mark the outside of the parcel with "Urgent Replacement Required" so that it can be quickly identified) - *If the parcel is larger than 61x46x46cm or heavier than 20Kg, then please contact us to arrange collection
OR
b) You can purchase an Advance Replacement unit, which we send to you, this allows you to have the units exchanged at your own convenience. Click here for a pre-paid postage label* so that you can then return the damaged unit to us for a refund (against the advance replacement). (The Advance Replacement can simply be purchased online as if you were buying a new unit, then REQUEST AN RMA when ready, to send the faulty unit back)
3. Faulty Unit (within 6 months)**
REQUEST RMA RETURNS AUTHORISATION HERE FOR FAULTY ITEMS-- Please include your order number/invoice number, full name, full details of the item, details of the fault and whether you would prefer a refund or a replacement.
We understand that when this situation arises it can be a great inconvenience, so after checking with the manufacturer's technical helpline (Most suspected faults can be sorted out over the phone as they result from wiring or setup issues - which is a good thing as it saves you sending the unit back in the first place) we offer the following two options:
a) We can supply a pre-paid postage label* for you to return the unit to us and we will dispatch a replacement upon receipt (please mark the outside of the parcel with "Urgent Replacement Required" so that it can be quickly identified) - *If the parcel is larger than 61x46x46cm or heavier than 20Kg, then please contact us to arrange collection
OR
b) You can purchase an Advance Replacement unit, which we send to you, this allows you to have the units exchanged at your own convenience. We will provide you with a pre-paid postage label* so that you can then return the faulty unit to us for a refund (against the advance replacement). (The Advance Replacement can simply be purchased online as if you were buying a new unit, then REQUEST AN RMA to authorise the return of the faulty unit)
Suspected faulty items are 'tested' prior to refund or replacement.
When Returning ANY Item, Please Include:
- A copy of your invoice or order confirmation
- Your contact details including address
- A clear description of the fault (plus any manufacturer's comments)
- Your preference of replacement or refund where applicable (please allow 7-10 working days for refunds)
- An RMA reference number (email [email protected] to obtain this)
**If a product fails after six months of receiving the item it is considered a warranty claim and is the responsibility of the buyer to pay for the return postage. We will then dispatch a free-of-charge replacement once the original has been received and tested. Book a DPD Return Here
REQUEST RMA RETURNS AUTHORISATION HERE-- Please include your order number/invoice number, full name, full details of the item, details of the fault and whether you would prefer a refund or a replacement.
If the faulty unit is returned within 30 days of receipt, then a refund or replacement can be issued. Faulty items returned after 30 days of receipt cannot be refunded, however, we can provide a replacement.
In some cases, we may offer a partial refund to cover the remaining part of any existing warranty rather than a replacement.
If the faulty unit is returned within 30 days of receipt, then a refund or replacement can be issued. Faulty items returned after 30 days of receipt cannot be refunded, however, we can provide a replacement.
If Fastlec no longer stocks the item, we will refund you the remaining of your warranty
Overseas returns - We are unable to cover the return or re-shipping charges on overseas purchases.
Handy Dryers Sterillo Odour Control Sanitising Black Chrome or White Hand Dryers
Features
- Washroom odour control: 28-day money back guarantee
- The Dorchester Hotel (London): Sterillos' made “a huge difference to the atmosphere, there are now no unpleasant odours at all”
- Ultra high-speed hand dryer: 10 - 12 second dry time
- Hix Restaurants said their Sterillo’s “heightened clean smell and sanitisation”
- No need to use air fresheners: Bad washroom smells safely removed
- Latest ECO features Costs under £35 per year in electricity to run!
The Sterillo. The world’s most hygienic hand dryer.
The Sterillo is available in for different sizes in all colours depending on the room size (Meter Squared)
- The Sterillo 5, which is suitable for rooms up to 5m2 in size
- The Sterillo 10, which is suitable for rooms up to 10m2 in size
- The Sterillo 20, which is suitable for rooms up to 20m2 in size
- The Sterillo 30, which is suitable for rooms up to 30m2 in size
At last, a dryer that kills germs...
Washroom facilities shouldn’t only look clean, they should smell fresh and protect users from the many millions of harmful bacteria that float in the air and which can cause serious health epidemics.
The Sterillo is the first and only hand dryer available that removes germs from bathroom air. When it’s not drying hands, the Sterillo silently and continuously draws in bathroom air. It then treats the air with the same germicidal light commonly used to sanitise hospitals and care homes. The UVC light renders germs unable to perform vital cellular functions, killing them off.
Dries hands in 10 seconds or less
Some hand dryers are so ineffective they’re unable to do the one thing they’re built for. The Sterillo’s dual ball-bearing 600W eco motor blasts out heated air at 245 miles per hour. It’s powerful enough to shift air molecules 110 metres in a single second.
When exposed to such speeds, moisture doesn’t stand a chance. In tests, the Sterillo dries hands entirely in as little as 8 seconds.
A performer that saves the planet
Despite its power, the Sterillo is well and truly an eco hand dryer. Its smart technology senses ambient air temperature and adjusts the Sterillo’s heating element accordingly. The Sterillo only heats surrounding air to 40°C, no further – technology that uses less energy, is kind to the planet and keeps running costs at around £10–£20 per year.
“The most hygienic hand dryer available on the market today”
The Sterillo has been called “the most hygienic hand dryer available on the market today” by Raymond Martin, British Toilet Association MD and passionate campaigner for better public toilets. It’s a title offered for more than one reason.
As you’d expect, the Sterillo’s drying mechanism is automatically operated. Intelligent sensors fire it’s motors into action – so there’s no need to touch anything.
A free, stainless steel splashback also prevents water from clinging to wall tiles and grout, which in turn prevents unsightly and unhygienic staining.
Above all, though, the Sterillo is the first and only hand dryer available that removes germs from bathroom air. When it’s not drying hands, the Sterillo silently and continuously draws in bathroom air. It then treats the air with the same germicidal light commonly used to sanitise hospitals and care homes. The UVC light renders germs unable to perform vital cellular functions, killing them off.
The Sterillo is the only hand dryer that removes germs and unwanted odours from the air, improving sanitation and eliminating the unpleasant smells that feature in almost all toilets and washrooms.
- Every time a toilet flushes, a mushroom cloud of tiny particles containing faecal matter are forced up into the bathroom air
- It’s these particles that cause odours, and inhaling them exposes our lungs to the bacteria and pathogens
- When it’s not drying hands, heated plates inside the Sterillo generate thermal currents to silently and continuously draw in dirty bathroom air
- The Sterillo then bombards the air with germicidal UVC light
- The high-frequency light – commonly used to disinfect hospitals, ambulances and care homes – disrupts germ DNA, killing germs off
Our 28-day money-back guarantee
Specification
| Operating Voltage | 220-240 Vac, 50/60 Hz, 1.4 kW |
| Warm Air Speed Output | 110 m/S |
| Air Output Temperature | 40°C – Where Ambient Temp. below 24° - Automatically adjusted |
| Motor Type | 600W, Brush Type, Dual Ball Bearings |
| Motor Overload protection | Motor assembly designed with over current fuse, replaceable |
| Heater Element | 900W |
| Heater Thermal Protection | Auto Resetting Thermostat turns unit off at 85°C {185°F}; Thermal fuse cut unit off at 142°C {288F} |
| Noise Level (at 1m) | 79 Decibels |
| Drying Time | 8 - 12 seconds |
| Circuit Operation | Infra-red Automatic, Self-adjusting |
| Sensor Range | 51 mm to 330 mm, adjustable; Standard 150mm +20 mm |
| Timing Protection | 60 seconds auto shut off |
| Drip-proof | IPX1 |
| Isolation | CLASS 1 |
| Net Weight | 7 kg |
| Product Width | 335 mm |
| Product Height | 410 mm |
| Product Depth | 172 mm |
| Warranty | 1 year (upgradable to 3 years at no cost) |
UK Delivery:
Orders over £75 - FREE DELIVERY*
Orders under £75 - Delivery £4.95 including VAT
*A very small number of large heavy items may attract an additional pallet charge to certain areas. This charge is calculated based on the overall order value and the delivery postcode area. For example, large oil-filled heaters such as the 'Rointe Radiator Range' cannot be safely transported via standard courier services. Depending on your area, there will usually be a carriage paid order value threshold where FREE delivery can still be attained.
Overseas Customers:
Please feel free to contact us for a price if you would like delivery outside of the UK.
Same Day Despatch On In-Stock Items:
We despatch in-stock items on the same working day when they are ordered before 2PM GMT. You can always contact us after this time to see if it is still possible - we are keen to help where we can. If you need a timed delivery service (Before Noon, 10am, 9am and Saturdays etc) - then please contact us directly for a price.
"Fastlec- They really mean fast, press the enter key on your computer and the doorbell rings.
I have used Fastlec three times each time I have found them to be efficient fast and happy to give you information on their products."
If You Have A Deadline:
Out of stock items will show a 'usual' delivery time on the product page, we will notify you if they are likely to take any longer than this. If you have a deadline then please feel free to contact us by email, phone or fax - we can usually meet it!
Fast and Secure:
Most in-stock items are despatched via traceable and insured carriers on a next-day service.
Domestic Addresses: Our carriers deliver between 7.30am and 6.00pm. If you are not in when the carrier arrives, they will leave a card with instructions on how to arrange re-delivery or collection from your local depot.
Business Addresses: Our carrier will attempt delivery on a working day during normal business hours. If there is no-one to sign for the delivery, a card will be left and the parcel taken to the local depot for collection within one week.
Received Damaged:
Any items being returned as damaged in transit, requiring replacement or refund, should be notified to us, either verbally or in writing, within 24 hours of delivery and must be accompanied by clear photographs showing both the packaging - particularly any damage to the packaging - and also the damaged item(s). The correct paperwork can then be sent and these photographs will ensure that replacements or refunds can then be processed with a minimum of delay.
Storage Heater Deliveries:
Even when purchasing a single heater, it will be delivered on a pallet in an attempt to ensure no damage is caused during transit due to the weight of the unit and also the weight of the bricks to be fitted into the unit on installation. Multiple heaters may even mean multiple pallets. The nature and weight of these items mean a truck fitted with a tail lift is usually required and deliveries can, on occasion, be held up waiting for the availability of specialist transport although this is unusual.
Today's couriers, due to stringent Health and Safety restrictions, who are employed to deliver your storage heater, are contracted to deliver to the external front of your property only and are not contracted to maneuver these heavy items into your house or to their final locations. The item will be delivered to the door of the outer building if access allows (low-level pump trucks are used to move the pallet, therefore, any steps on the way will make this difficult and will probably mean delivery to the bottom of the steps only).
It is your responsibility to ensure that you have adequate manpower (2 people recommended) to transport your new heater(s) and bricks from the delivery point to its final location without injury or damage to yourself, your new heater, or your property.
These considerations have been carefully designed to implement safe shipping and handling practices that will ensure safe and intact delivery of your heater and safe working practices for the delivery personnel.
If You Have An Item To Return
1. No Longer Required/Ordered Incorrectly
REQUEST RMA RETURNS AUTHORISATION HERE FOR ITEMS NOT REQUIRED-- Please include your order number/invoice number, full name, and details of the item
Unwanted goods can be returned for a refund. As long as the items are as new, unused, in the original packaging (unmarked and undamaged), and fully ready for re-sale we will happily take them back for a refund (please allow 7-10 working days for refunds). Buyer pays for return carriage. Goods must be returned within 14 days from the date of invoice. Specially altered items (such as cut lengths of cable for example) are non-returnable.
Business to Business (B2B) returns are subject to a 25% handling charge.
We have also negotiated a low price for returns via DPD which you can book here.
2. Received Damaged
REQUEST RMA RETURNS AUTHORISATION HERE FOR ITEMS DAMAGED-- Please include your order number/invoice number, full name, and details of the item and then damage.
Any items being returned as damaged in transit, requiring replacement or refund, should be notified, either verbally or in writing, within 24 hours of delivery and must be accompanied by clear photographs showing both the packaging - particularly any damage to the packaging - and also the damaged item(s). The correct paperwork can then be sent and these photographs will ensure that replacements or refunds can then be processed with a minimum of delay.
a) Click here for a pre-paid postage label* for you to return the unit to us and we will dispatch a replacement upon receipt (please mark the outside of the parcel with "Urgent Replacement Required" so that it can be quickly identified) - *If the parcel is larger than 61x46x46cm or heavier than 20Kg, then please contact us to arrange collection
OR
b) You can purchase an Advance Replacement unit, which we send to you, this allows you to have the units exchanged at your own convenience. Click here for a pre-paid postage label* so that you can then return the damaged unit to us for a refund (against the advance replacement). (The Advance Replacement can simply be purchased online as if you were buying a new unit, then REQUEST AN RMA when ready, to send the faulty unit back)
3. Faulty Unit (within 6 months)**
REQUEST RMA RETURNS AUTHORISATION HERE FOR FAULTY ITEMS-- Please include your order number/invoice number, full name, full details of the item, details of the fault and whether you would prefer a refund or a replacement.
We understand that when this situation arises it can be a great inconvenience, so after checking with the manufacturer's technical helpline (Most suspected faults can be sorted out over the phone as they result from wiring or setup issues - which is a good thing as it saves you sending the unit back in the first place) we offer the following two options:
a) We can supply a pre-paid postage label* for you to return the unit to us and we will dispatch a replacement upon receipt (please mark the outside of the parcel with "Urgent Replacement Required" so that it can be quickly identified) - *If the parcel is larger than 61x46x46cm or heavier than 20Kg, then please contact us to arrange collection
OR
b) You can purchase an Advance Replacement unit, which we send to you, this allows you to have the units exchanged at your own convenience. We will provide you with a pre-paid postage label* so that you can then return the faulty unit to us for a refund (against the advance replacement). (The Advance Replacement can simply be purchased online as if you were buying a new unit, then REQUEST AN RMA to authorise the return of the faulty unit)
Suspected faulty items are 'tested' prior to refund or replacement.
When Returning ANY Item, Please Include:
- A copy of your invoice or order confirmation
- Your contact details including address
- A clear description of the fault (plus any manufacturer's comments)
- Your preference of replacement or refund where applicable (please allow 7-10 working days for refunds)
- An RMA reference number (email [email protected] to obtain this)
**If a product fails after six months of receiving the item it is considered a warranty claim and is the responsibility of the buyer to pay for the return postage. We will then dispatch a free-of-charge replacement once the original has been received and tested. Book a DPD Return Here
REQUEST RMA RETURNS AUTHORISATION HERE-- Please include your order number/invoice number, full name, full details of the item, details of the fault and whether you would prefer a refund or a replacement.
If the faulty unit is returned within 30 days of receipt, then a refund or replacement can be issued. Faulty items returned after 30 days of receipt cannot be refunded, however, we can provide a replacement.
In some cases, we may offer a partial refund to cover the remaining part of any existing warranty rather than a replacement.
If the faulty unit is returned within 30 days of receipt, then a refund or replacement can be issued. Faulty items returned after 30 days of receipt cannot be refunded, however, we can provide a replacement.
If Fastlec no longer stocks the item, we will refund you the remaining of your warranty
Overseas returns - We are unable to cover the return or re-shipping charges on overseas purchases.
Shop with confidence at Fastlec
Here at Fastlec, we have been selling electrical products online since 2003, so as you can imagine by now we're really getting the hang of it. To prove it, you'll notice that our independent reviews are the best in the industry. We're always trying to think of ways we can improve the service to you.
Does that mean we never get it wrong? Of course not, but in those tiny number of cases, you'll find we pull all of the stops out to put things right for you.
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